Troubleshooting

Rewards

• Attention Firefox Users: Don’t Miss Out By Muting PixelPointTV!
• Help! My Account Was Banned
• Important Announcement for Chrome Users: Don’t Miss Out By Muting PixelPointTV!
• What to Do if You Receive a Rewards Unavailable Notice

Technical Errors

• Video & Ad Playback Errors
• I’m Getting This Error: “Unfortunately we're not able to serve you videos at this time...”
• What to Do if You're Unable to Access PixelPointTV